Teds Cafe Escondido: Great Service

By on June 19, 2009

It took me a long time to stop in at Ted’s Cafe Escondido in Broken Arrow because every time I went by it was packed; Now I know why.

First of all, the decor is very nice and clean. But the part that really stands out to me is the staff. I am so used to the typical non-expressive, never-learned-to-say-”thank you” kids waiting tables that the Cafe Escondido folks really jumped out.

After we were seated, nobody immediately showed up, but a girl working another table came over and said “I’m not your waitress but can I go ahead and get your drinks”? I was dumbfounded that someone in the service business actually got the concept of providing service!! Then our waitress showed up and the rest was flawless, just absolutely flawless.

So thinking I may have hit them on a good day, I took some other people on a seperate occasion. Well much to my pleasure, we got the same service just from different people. We also saw the same service throughout the restaurant, so I know we weren’t just getting lucky with the right staff person. In fact, I was so impressed that I considered talking to the manager to find out what the secret was to the service people looking like they were enjoying their jobs and actually providing outstanding service. I still should do that sometime.

So as you might guess, I highly recommend Ted’s Cafe Escondido in Broken Arrow.


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Submitted by :: Dr. Food MD

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0 Comments

  1. Katrina

    June 22, 2009 at 9:43 am

    Ted’s is one of my favorite Mexican restaurant (I originally foudn them in OKC but was delighted when they opened a location here). You are right about the service. I’ve never had a problem, and my food is always great.

  2. James

    June 25, 2009 at 12:22 pm

    I love Ted’s. Their staff is so coordinated and works hard to make sur eyour needs are met. The last couple of times we went it seemed there were issues getting tortillas out of the kitchen but we were taken care of. The food is good too.

  3. Jennifer

    June 25, 2009 at 10:47 pm

    My boyfriend took me there earlier this week for the first time and we were very impressed with the service too. Our waitress was super friendly, they gave us tons of complimentary salsas and amazing tortillas (plus a bag of chips/tortillas/salsa to go!), and the meals came out incredibly fast. The restaurant was full on a Monday night but there wasn’t a wait. It was pretty much perfect! I just wish it wasn’t so far away from where we live so we could go more often.

  4. Rick

    December 9, 2009 at 9:19 am

    We didn’t care for Ted’s at all. All the hype about it turned out to be bogus. All these little kid waiters are running around there like it’s some kind of amusement park. The food wasn’t to my liking either.

    • anonymous

      March 19, 2010 at 10:17 pm

      it’s their job to make sure all tables are taken care of so you’re going to see servers everywhere..they go through a buddy-system. also, the hostesses that run around..are doing their job..if they aren’t out on the floor monitoring the tables and which tables are getting up to be bussed..how would the wait list go down? use some common sense.

      • Rick

        December 6, 2010 at 4:53 pm

        Ted’s is NOT good food. Pay a lot, get a lot?
        Hmmm… well, if it’s not very good, why pay to get a lot?
        As for the waiter, waitress ‘buddy system’ as you called it, that’s stupid reasoning, not common sense.
        I’ll stick to the better places, thanks.

  5. mike

    March 11, 2010 at 12:37 pm

    The only good thing i ever hear about Ted’s is the service. Never the food. I found the food to be run of the mill american mexican food. It definitely isn’t authentic cali mex. For what it is it’s over priced.

    • anonymous

      March 19, 2010 at 10:15 pm

      over priced? do you realize how much complimentary food you get?? try getting free salsa, cheese sauce, atomic salsa, relish, corn/flour tortillas, dessert.. not to mention its unlimited. how else do you think they pay for all the complimentary items they give out?

  6. Janice

    March 22, 2010 at 10:53 am

    Ted’s is the best Mexican food around. It is a great value for what you get. My husband and I never buy 2 meals. We buy one and split it between ourselves and our 2 small children. With all of the complimentary food you get, one entree is more than enough for the 4 of us. We go to Ted’s all of the time. It is worth it! The food is always fresh and delicious. We have been eating there for over 6 years now and have NEVER had a meal or service that wasn’t great!

  7. Russell

    April 7, 2010 at 2:09 pm

    Teds Cafe Escondido epitomizes crummy bottom of the barrel Tex Mex food, and I just cringe when I hear people saying how great it is, why have these people never been to anywhere in the vicinity of 21st and Garnett? Come on. It is dry, boring, just barely what you would consider “food” but without any of the good taste or culinary satisfaction. This is like taking a xerox copy of the Mona Lisa, then using your cell phone to take a picture of the xerox copy, printing that cell phone picture on a dot matrix printer, and hanging it on the fridge and saying it is your favorite piece of art ever, omigosh! Everything you eat at this place tastes like it was just thawed out and nuked. The salsa and sauces come from a massive bucket provided by some multi-national corporation. I don’t care how fast they bring it to me, or how many pieces of flair they have on their uniforms, this place flat out sucks. Merely suggesting it as an acceptable place to consume nutrients destroys any credibility you might have had, and shows that you have absolutely no taste and no discrimination. You might as well put your ingredients in a blender and drink a shake of everything, if you think Ted’s is good. You have not mastered the concept of “food,” and neither has Ted’s Cafe.

    • Tara

      January 26, 2011 at 3:31 pm

      I COMPLETELY AGREE! Terrible food. I live near there. It amazes me when I drive by at 3 in the afternoon, and the parking lot is full! Another sad reason our obeasity numbers keep rising. All the free food you get with your meal, is it really worth it the hospital bill later in life? Ted’s Escondito along with all you can buffets should be burned!

  8. RegularCheepo

    February 13, 2011 at 11:30 pm

    Yucky food!

  9. Rick

    March 17, 2011 at 2:54 pm

    Are the teeny boppers still running around there like it’s a Friday night football game. lol

  10. Tara Burgess

    June 22, 2011 at 6:28 pm

    I Love Teds, we go there often and their service is grand and the quality of their food is very good.

  11. Tulsa_ld

    June 23, 2011 at 8:47 am

    -I truly don’t think anyone goes to Ted’s expecting authentic anything. Since the original in OKC, people go there for the freshly-made food in a clean and welcoming environment, in large quantities, that generally tasted better than most other places with similar price points.

    This ain’t the place for folks that know the best tacos in town are likely out of a truck or a building north of here without much else around it. And that’s okay.

    The food isn’t all bad. I’ve ordered guacamole salad when there with family that utilized obviously-fresh avocado and tomato, and the habanero chili salsa *used* to be hot enough for me and flavorful. Last time there it tasted like they bumped it down a couple of notches in kick, which was disappointing.

    I have been with family to the OKC and Tulsa locations, and each time i was able to order something i was okay with. Most of the time i am ordering the guacamole salad for my meal or a simple chicken breast, nothing else, that i then consume with the salsas.

    As for the comments regarding volume of food, it isn’t the restaurant’s fault that people cannot portion their food correctly. Is over-eating an epidemic? Yes, but i’m not going to blame a food business for that. It is squarely on the individual, and it is time we started taking personal responsibility for ourselves.

    Oh, and a final P.S.A. specifically for this type of restaurant: be kind to Mother Earth and take your own take-out box to the restaurant. Both times i visited the south Tulsa location they didn’t give me a hard time at all using my storage container from home for leftovers.

    Tulsa_ld

  12. Ashley

    October 2, 2011 at 8:05 pm

    I saw Teds on here and had to comment! I live near this place and am amazed that it is as busy as it is. The food is over priced and not even a little bit good. I just don’t understand why people like this place. I guess people’s palettes are all different. Mine enjoys good food, others enjoy Ted’s.

  13. Rick

    November 19, 2012 at 5:05 pm

    We tried Ted’s again this weekend. I am going to be honest when I say the quality of it’s food is just a high priced Ponchos Mexican Buffet. My wife’s order wasn’t as it was listed on the menu and mine was like eating at Sonic Drive-In, everything tastes the same. We were again disappointed and a little ticked off. Everyone says the service… the service… its just great, big deal about service. The food is what matters, and Ted’s is not it.

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